Terms & conditions

1. Introduction

These terms govern the engagement between G2 Enterprise s. r. o. (the “supplier”) and the client for website, AI automation and AI voice-assistant services. The specific scope and price of each project are agreed in a separate quote or contract, which prevails over these terms in case of conflict.

2. Enquiry, audit and quote

Neither the form nor a no-obligation call is an order — they serve to clarify the brief. Based on it we prepare a written quote, usually within 24 hours.

An audit (e.g. the process audit for €900) is a separate paid service. If you proceed with the build, the audit price is deducted from the build. If the audit shows automation is not worthwhile, you receive a report with recommendations and pay nothing further.

3. Price and fixed budget

We state prices upfront. Indicative anchors: websites from €2,100, custom web apps from €3,200, process audit €900, voice assistant from €290/month. The exact sum is set by the approved quote.

Once the quote is approved, the budget is fixed — we deliver the agreed scope for the agreed price. A price change is only possible with a change of scope agreed in writing (more features, new requirements).

4. Milestone payments

Unless agreed otherwise, the build is paid in milestones of 30 / 40 / 30 — always after the relevant milestone is delivered. Invoices are due within the period stated on the invoice.

Monthly services (operations, optimisation, voice assistant) are billed monthly as agreed.

5. Client cooperation

To deliver on time we need timely cooperation — materials, content, access and feedback. Delayed cooperation may move the delivery date.

The client is responsible for ensuring the provided materials (text, images, data) may be used and do not infringe third-party rights.

6. Handover and rights to the work

Upon full payment, the rights to the delivered work pass to the client in the agreed scope — the code and content belong to the client. Until full payment, the work remains the supplier's property.

The supplier reserves the right to present the project as a reference (name, domain, screenshot) unless agreed otherwise; we never disclose sensitive or confidential parts.

7. Liability

AI tools prepare and suggest — the final decision and approval always remain with the client. The supplier is not liable for decisions made on the basis of outputs the client did not review.

Liability for damage is limited, to the maximum extent permitted by law, to the price of the relevant project.

8. Governing law

The relationship is governed by the law of the Slovak Republic. Disputes are resolved primarily by agreement; otherwise the courts of the Slovak Republic have jurisdiction.